POLICIES

Policies

Everything that governs your order, written to be read. Tap a row to open it.

Last updated 31 July 2026

Shipping Policy

This policy explains where we ship, how long orders take and what shipping costs. It forms part of our Terms of Service.

Where we ship

We currently ship to street addresses in the United States, including Alaska and Hawaii. We do not ship to PO boxes, APO or FPO addresses, or freight forwarders. If you place an order to an address we cannot serve, we will contact you and refund the order in full.

Processing time

Orders are picked and packed within 1 to 2 business days of payment being received. Business days are Monday to Friday, excluding public holidays. Orders placed on a weekend or holiday begin processing on the next business day.

Subscription renewals are processed on the same schedule, starting from the day the renewal payment is taken.

Delivery estimates

Once your parcel leaves us, standard delivery usually takes a further 3 to 7 business days. Total time from order to doorstep is therefore typically 4 to 9 business days.

These are estimates, not guarantees. We are not able to control carrier delays, weather, customs processing or other events outside our control. If your order has not arrived 10 business days after you received the dispatch email, email support@aviroshop.com and we will trace it.

Shipping cost

OrderShipping
60 Nights, one time purchase$4.99
60 Nights, subscriptionFree
180 NightsFree

Shipping is charged once per order, not per bottle. The exact amount is shown at checkout before you pay.

Tracking

You will receive a dispatch email with a tracking number as soon as your parcel is handed to the carrier. Tracking can take up to 24 hours to show its first scan.

Address accuracy

Please check your shipping address carefully before you pay. We cannot change an address once an order has been picked. If a parcel is returned to us because the address was incomplete or incorrect, we will refund the item value but not the original shipping cost, or reship at your cost, whichever you prefer.

Lost, damaged or stolen parcels

If tracking shows delivered but the parcel is not with you, check with neighbours and your building first, then contact us within 14 days of the delivery scan. If a parcel arrives damaged, send us a photo within 14 days of delivery. In both cases we will replace or refund the order. You do not need to return a damaged item.

Title and risk

Title and risk of loss pass to you when we transfer the products to the carrier, as set out in Section 5 of our Terms of Service. Where a parcel is lost or stolen in transit we will still make it right under the paragraph above, but that is a commercial commitment rather than a transfer of legal risk.

Questions

Email support@aviroshop.com. We answer within one business day.

Refund and Returns Policy

The Unbroken Nights Promise

Take one lozenge at bedtime for sixty nights. If your nights are not yours again, we refund your order in full.

To claim it, email us at support@aviroshop.com with your order number any time within 90 days of delivery. We will reply within one business day and refund you in full. You do not need to send anything back, opened or unopened. There is no form, no phone call, and no questions designed to talk you out of it.

Keep the bottles. Keep the guide and the tongue scraper. We would rather you had them than pay to post them back to us.

  • The promise covers your whole order, including multi bottle orders.
  • One claim per customer or household.
  • It applies to one time orders and to subscription orders alike.

When the refund lands

We process approved refunds within 2 business days. Your bank or card issuer then takes a further 5 to 10 business days to post it. Refunds go to the original payment method, including any shipping you paid. We cannot refund to a different card or account.

Damaged, wrong or missing items

If a bottle arrives damaged, or you received the wrong thing, send a photo to support@aviroshop.com within 14 days of delivery. We will replace it free or refund it, whichever you prefer. Do not send it back.

Returning unopened product

Separately from the promise above, you can return any unopened, unused bottle within 30 days of delivery for a refund of what you paid for it. Email support@aviroshop.com first and we will confirm the return address. Return postage on this route is paid by you, and we refund once the bottle arrives back with its seal intact.

If you are choosing between the two, the Unbroken Nights Promise is almost always the better option: it is a full refund, it covers opened bottles, and it costs you nothing to claim.

What we cannot refund

  • Opened bottles outside the Unbroken Nights Promise. This is a consumable taken by mouth, so for hygiene and safety reasons we cannot accept or resell an opened bottle on the standard returns route.
  • Orders where the delivery address given to us was wrong and the parcel was signed for at that address.
  • Products bought from anyone other than us. If you bought elsewhere, that seller handles your return.

Subscriptions

Cancelling a subscription and claiming a refund are two different things and you can do either or both. See our Purchase Options Cancellation Policy for how to cancel, pause or reschedule. If a renewal has been charged but has not yet shipped, email us within 24 hours and we will cancel and refund it in full.

Exchanges

We sell one product in three sizes, so we do not run exchanges. If you want a different size, claim your refund and place a new order.

Your statutory rights

Nothing in this policy limits your legal rights. If you are a consumer in the United Kingdom or European Union, you also have a statutory right to cancel most distance purchases within 14 days of receiving them, separately from and in addition to the Unbroken Nights Promise. Sealed goods that are not suitable for return for health protection or hygiene reasons lose that statutory right once unsealed, which is exactly why the promise above exists: it deliberately gives you more than the law requires on an opened bottle. To use the statutory right instead, email support@aviroshop.com stating clearly that you are cancelling.

Purchase Options Cancellation Policy

Some items in our store are offered to you as a subscription. This cancellation policy lays out how you can change or cancel that kind of purchase.

Subscriptions

When you buy a subscription you'll receive repeat deliveries. These are based on the size you select at checkout:

  • 60 Nights — one bottle, delivered every 2 months
  • 180 Nights — three bottles, delivered every 6 months

Your payment details will be stored securely and you'll be charged for each delivery at the price shown when you subscribed. Subscriptions renew automatically at the end of each cycle until you cancel.

We'll email you before each renewal so you always know a charge is coming.

Changing or cancelling

You can cancel or change your subscription at any time. There's no notice period, no cancellation fee and no phone call.

Your order confirmation emails contain a link to your order — you can manage, pause, reschedule or cancel your subscription from there. You can also email support@aviroshop.com and we'll do it for you.

Cancelling stops all future charges immediately. If an order has already been charged but hasn't shipped, email us within 24 hours and we'll cancel and refund it in full.

Your price

The price you subscribe at stays locked for as long as your subscription remains active. If you cancel and resubscribe later, the price current at that time applies.

Returns and refunds

Every order is covered by the Unbroken Nights Promise. See our Refund and Returns Policy for full details on returns and refunds.

Questions

Email support@aviroshop.com. We answer within one business day.

Privacy Policy

This policy explains what personal information AVIRO collects, why we collect it, who we share it with and what control you have over it. It applies to our website, our online store and any emails or messages we send you.

1. Who we are

QUANTIRO HOSPITALITY LTD is the controller of your personal information. You can reach us at support@aviroshop.com or by post at 143 Milton Avenue, London, E6 1BN, United Kingdom.

Our store is hosted by Shopify. Shopify processes personal information on our behalf in order to run the store, and also collects some information in its own right. Shopify's own privacy policy is available at https://www.shopify.com/legal/privacy.

2. What we collect

Information you give us. Your name, email address, shipping address, billing address, phone number if you provide one, order history, subscription preferences, and anything you write to us in an email, review or support message.

Payment information. Card details are collected and processed by our payment providers directly. We never see or store your full card number. We do receive the last four digits, the card type and the billing address so we can identify and support your order.

Information collected automatically. Your IP address, device type, browser, operating system, referring page, the pages you view on our site and how long you spend on them, and similar technical data. This is collected using cookies and comparable technologies.

Information from third parties. Shopify, our payment providers, our shipping carriers, our email and SMS providers, and advertising platforms such as Meta and Google may share limited information with us, for example delivery status or whether an ad led to a purchase.

3. Why we use it

  • To take, process, ship and support your orders and subscriptions.
  • To take payment and prevent fraudulent transactions.
  • To send transactional messages: order confirmations, dispatch notices, renewal reminders and replies to your questions.
  • To send marketing emails or texts, where you have asked to receive them.
  • To measure and improve our website, our products and our advertising.
  • To meet our legal, tax and accounting obligations.

4. Our legal grounds for using it

Where UK or EU data protection law applies, we rely on the following grounds. Performance of a contract, for anything needed to take and fulfil your order. Legitimate interests, for fraud prevention, site security, analytics and improving what we sell, balanced against your rights. Consent, for marketing messages and non essential cookies, which you can withdraw at any time. Legal obligation, for tax and record keeping.

5. Who we share it with

We do not sell your personal information for money. We share it with:

  • Shopify, which hosts the store and processes orders.
  • Payment providers, to take and secure payment.
  • Shipping carriers and our fulfilment partner, to get your order to you.
  • Email and SMS providers, to send the messages described above.
  • Analytics and advertising platforms, including Meta and Google, so we can measure our advertising and show relevant ads. This may involve sharing a hashed version of your email address or a record that a purchase occurred.
  • Professional advisers, such as accountants and lawyers, where necessary.
  • Authorities, where we are legally required to, or to establish or defend legal claims.

Please note that sharing information with advertising platforms as described above may count as a "sale" or a "share" of personal information under some United States state privacy laws, even though no money changes hands. You can opt out using the contact details in section 8.

6. Cookies and advertising

We use cookies and similar technologies that are strictly necessary to run the store, plus analytics and advertising cookies where you have consented. You can control cookies through your browser settings and, where shown, through the cookie banner on our site. Blocking strictly necessary cookies will stop checkout working.

To limit interest based advertising specifically, use the ad settings inside your Meta or Google account, and the "Do Not Track" or "Global Privacy Control" signal in your browser, which we honour where the law requires it.

7. International transfers and retention

We are based in the United Kingdom and our customers are largely in the United States, so your information will be transferred and stored across borders. Where information leaves the UK or EEA, we rely on the appropriate safeguards permitted by law, such as the UK International Data Transfer Addendum or Standard Contractual Clauses.

We keep order and transaction records for as long as needed to run the business and then for the period required by tax and company law, which is currently 6 years in the United Kingdom. Marketing contact details are kept until you unsubscribe, then suppressed so we do not contact you again by mistake. Support correspondence is kept for 3 years.

8. Your rights

Depending on where you live you may have the right to: access the personal information we hold about you, correct it, delete it, restrict or object to how we use it, receive a portable copy, withdraw consent, opt out of the sale or sharing of your information and of targeted advertising, and not be treated differently for exercising any of these rights.

To exercise any of them, email support@aviroshop.com. We will respond within the period the law allows, normally one month. We may need to verify who you are before we act, usually by confirming an order number or emailing the address on the account.

If you are in the United Kingdom and you are unhappy with our response, you can complain to the Information Commissioner's Office at ico.org.uk. If you are in the EEA, you can complain to your local supervisory authority.

9. Marketing

Every marketing email carries an unsubscribe link, and every marketing text carries a STOP instruction. Both take effect immediately. We will still send you transactional messages about orders you have placed and subscriptions you hold, because those are not marketing.

10. Children

Our products and our store are not intended for children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, email support@aviroshop.com and we will delete it.

11. Security

Our store runs over encrypted connections and payment data is handled by PCI compliant providers. No system is perfectly secure, so we cannot guarantee absolute security, but we take reasonable technical and organisational measures to protect your information and we will notify you and the relevant regulator of a breach where the law requires it.

12. Changes

We may update this policy. The current version always lives on this page and carries the date it was last updated. Where a change materially affects your rights, we will tell you by email or a notice on the site.

13. Contact

Privacy questions and requests: support@aviroshop.com, or write to QUANTIRO HOSPITALITY LTD, 143 Milton Avenue, London, E6 1BN, United Kingdom.

Terms of Service

Overview

Welcome to AVIRO! AVIRO is a trading name of QUANTIRO HOSPITALITY LTD (company no. 15916701), and the terms "we", "us" and "our" refer to QUANTIRO HOSPITALITY LTD. AVIRO operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). AVIRO is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1. Access and account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2. Our products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3. Orders

When you place an order, you are making an offer to purchase. AVIRO reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until AVIRO confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as AVIRO may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund and Returns Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4. Prices and billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

Section 5. Shipping and delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. See our Shipping Policy for current rates and estimates.

Section 6. Intellectual property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by AVIRO, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of AVIRO, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by AVIRO.

AVIRO's names, logos, product and service names, designs, and slogans are trademarks of AVIRO or its affiliates or licensors. You must not use such trademarks without the prior written permission of AVIRO. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 7. Optional tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

Section 8. Third-party links

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

Section 9. Relationship with Shopify

AVIRO is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with AVIRO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and AVIRO, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with AVIRO.

Section 10. Privacy policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's privacy policy, which can be viewed at https://www.shopify.com/legal/privacy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

Section 11. Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

Section 12. Errors, inaccuracies and omissions

Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13. Prohibited uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm AVIRO, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

Section 14. Termination

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 15. Disclaimer of warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY STATED BY AVIRO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

Section 16. Limitation of liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL AVIRO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

Section 17. Indemnification

You agree to indemnify, defend and hold harmless AVIRO, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

Section 18. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 19. Waiver; entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 20. Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 21. Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which QUANTIRO HOSPITALITY LTD is headquartered, and subject to the courts of that jurisdiction. You and AVIRO consent to venue and personal jurisdiction in such courts. If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the country where you live, or of the right to bring proceedings in your local courts where the law gives you that right.

Section 22. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 23. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 24. Contact information

Questions about the Terms of Service should be sent to us at support@aviroshop.com.

Our contact information is posted below:

QUANTIRO HOSPITALITY LTD
support@aviroshop.com
143 Milton Avenue, London, E6 1BN, United Kingdom
Company registration number: 15916701
VAT number: GB507871965

Contact Information

Talk to a person

We are a small team and we answer our own email. There is no ticket queue and no bot.

Orders, subscriptions and returns

support@aviroshop.com
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AVIRO

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