Cancellation policy
Some items in our store are offered to you as a subscription. This cancellation policy lays out how you can change or cancel that kind of purchase.
Subscriptions
When you buy a subscription you'll receive repeat deliveries. These are based on the size you select at checkout:
- 60 Nights — one bottle, delivered every 2 months
- 120 Nights — two bottles, delivered every 4 months
- 180 Nights — three bottles, delivered every 6 months
Your payment details will be stored securely and you'll be charged for each delivery at the price shown when you subscribed. Subscriptions renew automatically at the end of each cycle until you cancel.
We'll email you before each renewal so you always know a charge is coming.
Changing or cancelling
You can cancel or change your subscription at any time. There's no notice period, no cancellation fee and no phone call.
Your order confirmation emails contain a link to your order — you can manage, pause, reschedule or cancel your subscription from there. You can also email support@aviroshop.com and we'll do it for you.
Cancelling stops all future charges immediately. If an order has already been charged but hasn't shipped, email us within 24 hours and we'll cancel and refund it in full.
Your price
The price you subscribe at stays locked for as long as your subscription remains active. If you cancel and resubscribe later, the price current at that time applies.
Returns and refunds
Every order is covered by the 60-Night Promise. See our returns policy for full details on returns and refunds.
Questions
Email support@aviroshop.com. We answer within one business day.